John Timberlake Investigation
Former Carter, Terry & Co./ Suntrust Financial Advisor
November 2021- Atlanta, GA
According to publicly available records John H. Timberlake, a financial advisor who previously was employed by Carter, Terry & Company and Suntrust Investment Services, discloses a regulatory event, a pending customer dispute, 3 settled customer disputes and a termination from employment.
The Financial Industry Regulatory Authority (FINRA) is the agency that licenses and regulates stockbrokers and brokerage firms. FINRA requires brokers and brokerage firms to report customer complaints and disputes as well as regulatory sanctions. In addition brokers are required to disclose certain financial matters such as personal bankruptcies, judgments and liens.
In November of 2020, in FINRA case #2019064516901 , without admitting or denying the findings, Timberlake consented to the entry of findings that he used his personal cellular phone to exchange numerous business and securities related text messages with customers without providing copies to his member firms, thereby preventing the firms from preserving the communications. The findings stated that Timberlake confirmed orders, communicated regarding specific securities and related news and texted the customers information about their profits and losses. Timberlake sent text messages to a customer that included promissory, exaggerated, unwarranted and misleading statements. Sanctions were a four month suspension (12/2020-4/2021) and a $10,000 fine.
In November of 2019, FINRA case#19-02996 was filed by a customer of Suntrust Investment Services alleging unsuitable recommendation of speculative investment strategy in various thinly traded securities and a guarantee of performance. The case was settled in the amount of $50,000.
In February of 2019, a SunTrust Investment Services, Inc. customer filed FINRA case#19-00612 alleging that the firm and that Timberlake failed to present suitable investments, implement an appropriate investment strategy and to properly manage the account. The case was settled for $55,000.
In January of 2016, a customer of SunTrust Investment Services, Inc. filed a complaint alleging that he was upset over margin call and alleged that transactions were unsuitable. This case settled for $105,831.
In December of 2020, a customer of Carter Terry and Co. filed FINRA case# 20-04055 alleging poor performance of his investments as well as unauthorized and unsuitable trades. This case is still pending.
In May of 2020, Timberlake was discharged from Carter, Terry & Co., Inc. as a result of allegations that he violated Firm policy regarding the use of text messages with clients. He had been with this firm since July of 2016.
Timberlake was previously employed with SunTrust Investment Services, Inc. and J.P. Morgan Securities. He is not currently registered with any FINRA broker dealer.
If you have questions about an investment account with John Timberlake, call to learn how you may be able to recover damages through FINRA arbitration.
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